I would like to create a flow for when a customer:
Can be transactional.
My store is with Maropost (Neto). Is this a custom event I need to create? Not that I know how to do that anyway!!
Hi
Yes, for what you're describing, you'd need to set up custom events in Klaviyo that track each step in the quote process—like "Generate Quote" and "Confirm Quote".
Since you're using Maropost (formerly Neto), and it doesn’t have a native Klaviyo integration, you’ll need to send these events to Klaviyo via their API. This usually involves a developer setting up the connection so that when a customer clicks buttons like “Generate Quote” or “Confirm Quote,” those actions are tracked in Klaviyo as custom events.
Once the events are coming in, you can create a flow in Klaviyo that triggers based on those events—e.g., send a confirmation email, a follow-up reminder, or notify your team.
If you’re not comfortable setting up the API yourself, you might need a developer or integration specialist to help connect Maropost to Klaviyo using webhooks or custom scripts.
Let me know if you’d like a basic outline of how to send a custom event to Klaviyo or what to ask a developer.
I you don’t get it, i can also help you out
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