Greek encoding gets email clipped

Question

Hi All!I am trying out Klaviyo and I am dealing with a potentially show stopping issue. Our emails are all in Greek and even though I type Greek into the wysiwyg editor the result is encoded.To if I type:Αυτό ειναι ένα testThe source code of that text box becomes:

Αυτό ειναι ένα test

I know it will show just fine in all email clients, but the number of characters is multiplied and as a result my email ends up being over gmail clipping limits. Any ideas how I can prevent Klaviyo editor from doing this? Thanks,Michael

MANSIR2094 · Accepted Answer

Hello ​@mpik,Welcome to the community, and nice question.You are right — Klaviyo auto encodes non-Latin characters like Greek for email safety but yes, it bloats the HTML and can trigger Gmail clipping.A possible fix is this: use klaviyo's plain text block instead of the rich text (WYSIWYG) editor. This avoid extra HTML and encoding while still rendering Greek text properly in inboxes.Another reliable method is to build your email in an external HTML editor like Notepad++ or VS Code using UTF-8 encoding, then paste the raw HTML into klaviyo's source code view. This gives you full control and keeps the output lightweight.Both options work well and keep you under clipping limits.Let me know If this seems helpful!

Reply

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded